A.M.I Facility Management Ltd
Full Facility Management Support
Corporate and Social Policy • Environmental • Health and Safety • Quality Policy • Insurance • Company Details • Career • Contact Us • Links
3 Edward Court, Wellington Road, Wokingham, Berkshire, RG40 2AN
Tel: 0118 977 5170 -
Return to Home Page
Return to Home Page
The home of A.M.I Facilities, A.M.I Security & Keyholding Response
Operational & Service Quality Policy
We have elected to work towards a formal Quality Management system for ALL activities undertaken, that complies with the requirements of:
ISO 9001
(This encompassing BS 7499, BS 7958, BS 7984 & BS 7858)
The purpose of this is to provide a framework that assists with business management, and to ensure that all related requirements are suitably addressed and monitored. This system applies to all aspects of operation from initial contact with Customers, and continues right through to successful provision of the involved ‘service’. All staff, from senior management down, need to be actively involved and committed to this at all times for this approach to benefit the business on the basis that ‘A.M.I’ will only be as strong as the any individual link in the organization chain. As a result, system compliance should be fundamental in all work undertaken and practiced daily in all activities, wherever the "work environment" may be.
Our ‘Quality Policy’ = the foundation of all of this is really a series of issues, namely:
To provide service support to our Customers that:
-
-
-
-
-
-
To ensure that our Customers needs and expectations are totally satisfied by the above.
To manage our business effectively and efficiently, as that ensures:
-
-
-
And finally
To target continuous improvement in both our own internal operations and hence Customer ‘service’